Embracing open innovation

For the past couple of years, open innovation has been receiving an increasing amount of attention, both in academia as well as in business. More and more firms have included open innovation as a central part in their strategy and examples of open innovation practices around Europe are manifold. Consider, for example, the open innovation practices by leading firms such as Nokia, which has formed strategic partnerships with a number of academic partners to foster innovation. Another example of open innovation is the High Tech Campus Eindhoven (Netherlands), an ecosystem where more than 90 companies share equipment, services and facilities. Lego’s Mindstorm programme, aimed at obtaining innovative ideas from consumers, is another well-known example.

Following Chesbrough et al. (2006: p1) open innovation can be defined as “the use of purposive inflows and outflows of knowledge to accelerate internal innovation, and to expand the markets for external use of innovation, respectively”. This suggests that open innovation consists of two main activities: bringing external knowledge into the firm and bringing internal knowledge outside the firm. However, another crucial aspect of successful implementation of open innovation can be found in the organisation itself. In order to successfully transfer knowledge across firm boundaries, it is important that open innovation is understood and supported by the employees of an organisation. A certain mindset, therefore, is needed to successfully implement open innovation practices.

Recently, Atos Consulting carried out a large-scale survey among firms in the Netherlands, Belgium, France and Spain in order to assess the current state of open innovation within firms. The survey measured four elements: the extent to which open innovation is incorporated in the innovation strategy; the use of external knowledge inside the firm (outside-in); the extent to which internal knowledge is monetised outside the firm (inside-out); and the open innovation mindset of the company.

The results of this particular study show that open innovation is not yet widely practised; some organisations have implemented many open innovation techniques, whereas others have barely started doing this. The open innovation mindset of firms is the least developed element. In addition, few companies use processes for bringing internal knowledge outside. Firms seem to be much more comfortable sourcing external knowledge than they are sharing their own knowledge with others.

Innovation strategy

Figure 1 illustrates to what extent companies in the four countries that were included in this study have incorporated open innovation in their formal innovation strategy.

Figure 1 shows that many aspects of the respondents’ open innovation strategy are well covered, particularly in the Netherlands and Belgium. Spain, and to a larger extent France, seem to lag behind those countries. In general, two areas appear to deserve more attention within firms. Knowledge management seems to be well organised within firms, but the management of external knowledge flows is still relatively underdeveloped. In addition, evaluation of innovation projects leaves room for improvement.

Although the results of the study show that innovation projects are checked for false positives (projects that pass the evaluation, but turn out to be unsuccessful on the market), false negatives are hardly examined. These are projects that didn’t pass a certain stage, but in hindsight should have been continued.

Outside-in

The second part of the study focused on the outside-in element of open innovation: to what extent do companies bring outside knowledge into the firm? Figure 2 shows the main results.

Looking at Figure 2, it becomes apparent that bringing external knowledge into the firm is mostly implemented in the Netherlands followed by Belgium, and then by France and Spain. Nevertheless, all countries follow similar trends: traditional ways of getting access to external knowledge, such as co-operation with customers, suppliers, and universities, are commonly used. Other methods that have more recently gained ground (such as corporate venture capital (CVC), investments in start-ups, crowdsourcing, and the use of innovation intermediaries) are still not very common. Also in- licensing of IP seems to be underdeveloped at this stage.

Inside-out

In this part of the study, questions were asked regarding the extent to which firms bring internal knowledge outside the firm. The results are shown in Figure 3.

Looking at Figure 3, we can conclude that bringing internal technology outside the firm is not a very common practice yet. Although this part of open innovation is done to some extent in the Dutch and Belgian firms in our sample, firms in Spain and France seem to hardly bring any knowledge outside the firm. Only IP protection is commonly done. IP protection is an important aspect of knowledge protection, which is needed in order to profit from the knowledge.

Although firms are well aware of the importance of IP protection, the question as to how unused IP can be monetised outside the firm has been given little thought in most companies. This is supported by the result of another part of this study, which shows that many patents (65%) are not being used. To some extent, this can be explained by the fact that not all patents are equally valuable and some patents are filed to protect competitors to enter the market rather than using the patent for own products. However, there are also patents that are valuable, but just don’t fit the firm’s strategy. These patents could, for instance, be licensed-out in order to gain some financial benefit. However, this rarely happens in practice.

Mindset

The final part of the study deals with the mindset that firms have towards open innovation. The results are presented in Figure 4.

As shown in Figure 4, the mindset of firms towards open innovation shows some room for improvement. Open innovation is not yet part of the core of organisations. Interestingly, the results suggest that in many companies open innovation is promoted verbally, but employees do not receive rewards for practising it. Managers reward people less for knowledge that has been obtained from an external source than for knowledge that has been developed internally.

This appears to be a big gap between theory and practice: if firms want open innovation to become a successful part of their corporate strategy, it is important to value both internally and externally developed ideas equally. In addition, employees are not supported by the right management tools for open innovation. Many new management tools require additional investments, which apparently firms are not (yet) willing to make.

Open innovation application

Based on the results of this study, a number of things become apparent. First of all, the results show that open innovation is not yet widely applied within firms, and that differences exist also between different countries. Overall, respondents in the Netherlands and Belgium have implemented more open innovation principles than their Spanish and French counterparts. However, notwithstanding the differences between the countries, the general trends are similar for all countries involved in this open innovation study. Focusing on the two main aspects of open innovation, ie outside-in and inside-out movements, we can conclude that open innovation is not yet fully implemented. It seems that firms face four key challenges when implementing open innovation.

First of all, although most firms have formal innovation strategies that are orientated towards open innovation, the mindset that is necessary to implement and benefit from open innovation is still not present among employees. A lot of firms are still in the process of making the transition from closed to open innovation. A second challenge is related to bringing internal knowledge outside the firm. Although in-sourcing external knowledge is becoming more and more common, the reverse route is less commonly applied. Hence, there is a lot of valuable knowledge lying on the shelf.

In order to create value from internal knowledge that cannot be applied within the own organisation, firms need to become more aware of the usefulness of some of the open innovation techniques that can be used to externalise this knowledge. A third challenge concerns the management techniques for open innovation. While we see an increase in the use of more traditional techniques, implementing newer techniques is more problematic.

Crowdsourcing, for example, calls for new questions and challenges concerning the ownership of the new IP. Who will be the owner of the IP? How can you make sure that the ideas that are brought to you through crowdsourcing are not yet patented by another firm? As a result of these uncertainties, firms are less inclined to experiment with newer strategies for open innovation.

Finally, when top management claims to support open innovation, but neither adjusts the incentive system and nor invests in the development of management support in this area, implementing open innovation will not be an easy task. When firms want to make a successful transition from closed to open innovation it is important to provide full top management support. Just saying that things need to be done will not be sufficient.

For more information, contact:

Vareska van de Vrande
Rotterdam School of Management, Erasmus University
Ecole Polytechnique Fédérale de Lausanne
Tel: +31 10 408 2847
E-mail: vvrande@rsm.nl

THE SURVEY ON OPEN INNOVATION

For this study, a survey was held among 760 firms, which all had a relationship with Atos Consulting. Of these firms, 120 firms have responded, which is a 16% response rate. The final sample consists of 76 firms from the Netherlands, 11 from Belgium, 19 from France, and 14 firms from Spain.

All respondents come from R&D departments and the sample represents different industries, including manufacturing, electronics, nutrition and chemicals.

The survey was divided into four sections. In the first section, respondents were asked questions regarding their innovation strategy. Questions included their innovation ambition, the extent to which they are looking outside, and the effectiveness of using external knowledge.

The second section concerns the use of external knowledge. Questions in this section regarded the use of different mechanisms to bring external knowledge within the firm (for example, the use of suppliers and customers, and strategic alliances).

Next, the third section dealt with bringing internal knowledge outside the firm. Similar to the second section of the survey, questions were asked concerning the use of transfer mechanisms, including spin-offs, licensing, and innovation intermediaries.

The fourth section contained questions regarding the mindset for open innovation. Questions that were asked in this section concerned top management support and alliance management for instance.

All of the questions were answered using a 5-point Likert scale, where higher numbers indicate a higher use of the open innovation practice under study.

REFERENCES

Chesbrough, H., Vanhaverbeke, W., West, J., 2006. Open innovation: Researching a new paradigm. Oxford University Press, London.

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